Understanding provider's experiences in communicating with families at a local pediatric outpatient clinic, 2025

Item — Call Number: MU Thesis Mor

Identifier: b7932387

Scope and Contents

From the Collection:

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The collection consists of dissertations written by students enrolled in the Monmouth University graduate Occupational Therapy program. The holdings are primarily bound print documents that were submitted in partial fulfillment of requirements for the Doctor of Occupational Therapy degree.

During the fall 2022 semester (in instances where the requisite waivers were received from consenting student authors), the Monmouth University Library, together with the University's Graduate School and School of Education, began providing open access to select full-text digital versions of current theses and dissertations through links to the ProQuest Dissertations & Theses Global website in the Library's Online Public Access Catalog. Links to these open access digital publications can also be found in the "External Documents" section under any conforming titles that are listed among the holdings itemized in the collection inventory for this finding aid.

Dates

Creation: 2025

Creator

Morrone, Lindsay (2000- ) (Author, Person)
Garcia, Andrea (Thesis advisor, Person)
Halliwell, Nicole (1987- ) (Thesis advisor, Person)
Patro, John (1985- ) (Thesis advisor, Person)

Conditions Governing Access

The collection is open for research use. Access is by appointment only.

Research appointments are scheduled by the Monmouth University Library Archives Collections Manager (732-923-4526). A minimum of three days advance notice is required to arrange a research appointment for access to the collection.

Access to the collection is confined to the Monmouth University Library and is subject to patron policies approved by the Monmouth University Library.

Patrons must sign a completed Researcher Registration Form and provide appropriate identification to obtain access to the collection. Copies of these documents will be kept on file at the Monmouth University Library.

Full Extent

1 Items (print book) : 51 pages ; 8.5 x 11.0 inches (28 cm).

Language of Materials

English

Additional Description

Abstract

Importance: The importance of this research is to understand providers' lived experiences in communicating with families in a local outpatient pediatric clinic.

Objective: To explore the experience of provider-to-parent communication through provider-perspective interviews.

Design: Qualitative interpretive phenomenological analysis (Williams, 2021) exploring provider-to-parent communication experiences through semi-structured interviews of a purposive sample. The interview protocol was pilot-tested to ensure reliability and validity.

Setting: Outpatient pediatric clinic providing occupational, physical, and speech therapy services for children from birth through 21 years old.

Participants: Seven licensed and registered providers (employed at the clinic as part-time, full-time, or per diem employees) providing occupational, physical, and speech therapy providers in a local outpatient pediatric clinic.

Results: Seven participants with noted similarities and differences in demographics were interviewed. Three of seven transcripts were analyzed through the interpretive analysis approach, revealing five major interwoven themes related to providers' communication experiences: finding a way, prioritizing family relationships/ collaboration, overcoming barriers, using facilitators, and the impact of treatment and outcomes.

Conclusion: The research provides insights on meaningful provider-caregiver communication which supports the use of evidence-informed strategies towards strengthening collaboration between providers and caregivers. Further research is needed to continue exploring the in-depth experiences of provider-caregiver communication in pediatric settings and facilitate generalization of results.

What this article adds: This research highlights the use of theory in practice with consideration of contextual factors to enhance supportive strategies and overcome barriers that shape provider-caregiver communication. These valuable findings further indicate the need for evidence-based practice to strengthen provider-caregiver communication, ultimately enhancing client outcomes.

Keywords: family-centered care, communication, provider experiences, interpretive phenomenological analysis.

Partial Contents

Abstract -- Acknowledgements -- Dedication -- Introduction -- Methods -- Results -- Discussion -- Conclusion -- Reflection -- References -- Appendices.